I got shafted recently, because I paid a DB 305 shipped off ebay, and the pos died 4 months later.But, old and lazy.
Anyway getting it replaced by Ross-Tech, not for free, but a big thank you to Uwe. You emailed email protected and since we dont have any record of your name or email we asked you how you obtained it since the original purchaser has a different name and email addres. I am his GF. You then proceeded to email email protected repeatedly on a Monday morning when we were dealing with all of the emails and calls from registered customers. Now it turns out that you arent the GF of the original purchaser at all but that you bought it on Ebay for 305. This happened after upgrading to a newer version of RTs VCDS prog, go figure. ![]() Any ideas if this is some sort of fixable glitch or is it dead My understanding is that there is only a one year warranty to the original buyer, and zero warranty (not even purchasable) to any future owners. Did I just lose 305 because of a defective product after 4 months of ownership. Buyers beware, dont buy used, get a new one for 349 from AWE Tuning, like I had done, but sold since I had hopes for the wireless device by RT, but told the resolution was not as good as the cable version, and that it is still in the beta version, and has glitches to date. I wish I knew all that before being sold by sales and selling my one owner cable. Anyway, anyone at RT can put themselves in my shoes and find a way to help me out This really is not right. I used it last week to fine tune ALH TDI IP timing, and that was it. Honestly, partly my stupidity, for the first insulationquestion asked was According to our records, this interface was sold and registered to a person with a different email address and name. How did you obtain it To me, that seemed like a question to cut me off right there. Edit: This is the sold VCDS of mine, that I bought from AWE in 2010 Never had a glitch. Ross-Tech is a bit testynasty for my taste, ANDY you are one major DB. After purchase Sept 21st 2014, it later stopped working (4 months in my possession with maybe half dozen scansfault clearsetc.) after I updated to their new update. The cable was only 1 year and 2 months old, and I lost out 305 because of RTs BS and crap warranty. If I knew then warranty was only a year, I would have paid 349 shipped from Awe Tuning. ![]() If you buy a used one, a 200 loss may be more of a reasonable risk, but 300 is just dumb, as I have recently learned (after 10 years and after the used purchase). RT, sorry your new wireless product sucks and sales are not so good, no less the bugs included, and a poor loading website. Dont make the consumer pay for you poor mistakesinvestments.
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